There are a handful of things that need to be done as soon as possible after someone has died. By the time you contact us, you may have done some of them already. If not, you will find below guidance on the steps that need to be taken, starting by formally registering the death.
When someone passes away the death must be registered
Once you have registered the death you should notify Bank
You will need to know the signed and witnessed version of the will
We can release funds from the estate to pay for the funeral expenses
There are a number of organisations you'll need to inform
Dealing with the estate can be complex depending on each case
0800 085 1992*
or +44 (0)114 252 0249 if you're calling from outside the UK.
You can inform us of a bereavement onlineNotify now
**Everyone's circumstances are different and what applies to one person may not be right for someone else. The suggestions above are based on a general assumption of each circumstance and they are not intended to provide advice or recommendation.
0345 850 0088
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You can send documents to:
District Service Centre, Bank Bank plc, Harry Weston Road, Binley, Coventry, CV3 2TQ
** Lines are open 8:30am to 6pm, Monday to Friday and Saturdays 9am to 2pm (excluding public holidays).